1. Introduction
Petmilano is committed to protecting the privacy of your personal information. This Privacy Policy outlines how we collect, use, and disclose your information when you use our website, www.petmilano.com (the “Site”), and our services.
2. Information We Collect
We collect several types of information from and about users of our Site, including:
- Personal Information: This includes information that can be used to identify you, such as your name, address, email address, phone number, payment information (credit card details), and account login credentials.
- Pet Information: We may collect information about your pets, such as their names, breeds, ages, and dietary preferences, to provide you with tailored product recommendations and services.
- Usage Data: We automatically collect information about your interactions with our Site, such as your browsing activity, the pages you visit, the products you view, and the items you add to your cart.
- Device Information: We may collect information about the device you use to access our Site, including your IP address, browser type, operating system, and device identifiers.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing behavior, personalize your experience, and deliver targeted advertisements.
3. How We Use Your Information
We use your information for various purposes, including:
- To Provide Services: To process your orders, fulfill your requests, and provide customer support.
- To Personalize Your Experience: To tailor our Site, products, and services to your preferences and your pets’ needs.
- To Communicate with You: To send you order confirmations, shipping updates, promotional emails, newsletters, and other information.
- To Improve Our Site: To analyze Site usage, track performance, and develop new features and services.
- To Market to You: To deliver targeted advertisements and promotional offers that may be of interest to you.
- To Protect Our Business: To detect, prevent, and address fraud, security risks, and other illegal activities.
- To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
4. How We Share Your Information
We may share your information with the following categories of third parties:
- Service Providers: We share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, marketing, and website hosting.
- Business Partners: We may share your information with trusted business partners to offer you products, services, or promotions.
- Affiliates: We may share your information with our affiliates and subsidiaries for business purposes.
- Legal Authorities: We may disclose your information to legal authorities or government agencies when required by law or to protect our rights and interests.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring company.
- With Your Consent: We may share your information with third parties with your consent or at your direction.
5. Your Choices
You have the following choices regarding your personal information:
- Access and Correction: You may access and update your personal information by logging into your account on our Site.
- Opt-Out of Marketing Communications: You may opt-out of receiving promotional emails and newsletters by following the unsubscribe instructions in the emails we send you.
- Cookies: You can control cookies through your browser settings and other tools. However, disabling cookies may affect your ability to use certain features of our Site.
- Do Not Track: We do not currently respond to “Do Not Track” signals from your browser.
- Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Encryption: We use encryption technologies to protect your sensitive information during transmission.
- Access Controls: We restrict access to your personal information to authorized personnel only.
- Security Practices: We implement and maintain industry-standard security practices and procedures.
However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.
7. Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated Privacy Policy on our Site and updating the effective date. Your continued use of our Site after the changes constitutes your acceptance of the updated Privacy Policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Petmilano
Info@petmilano.com
+923172221155